Name: Jhonatan Guaman                                                       Date: 26/05/2025

Subject: Problem with My Phone Repair

Dear Sir

I am writing because I have a problem with my phone repair.

I sent my phone to your company two weeks ago. It arrived very late. I waited many days to get it back.

Also, the phone still has problems. The screen is not fixed, and now the phone does not turn on. This is very disappointing.

I want you to fix my phone correctly or give me a refund.

Thank you. I hope to hear from you soon.

Best regards,
Jhonatan