From: Mateo Remache

To: WorldPhoneinfo@worldphone.com

Dear Sir/Madam:

I am writing to you for complaining about my recent phone fix. 

I send my phone to you for a screen repair the last week but, it was delivered to me damaged. I can’t turn  the phone on. It already worse than before.

I wish a refound for the repair. 

I look forward to hearing