Dear. Sir Manuel Fixer

I am writing to you to talk about the problem I have had with my cell phone. I sent my cell phone on January 11, and I paid 20$ to you to fix it. I waited for two weeks. But nothing arrived, so I decided to contact you, but I was informed that you were not there by your secretary. I was sent on another issue in addition to the previous one. I have attached a photo so you can see what I mean. Because of these problems, I wish for a refund.

I look forward to hearing from you soon
Dayci Guaño