To: samsungtechnicalquestion@gmail.com

Dear Lady/Mister

I am writing this email to explain different problems that I found on my cell phone. First, I sent my cell phone to you to repair the front camera, but the problem is expanded. I cannot use both cameras. Second, the loudspeaker does not function properly. I cannot hear loudly, and the microphone is damaged. I will send you my cell phone again and I hope that these problems will be resolved, and in the event that the problem continues I would like a refund.

Regardless

Mirella Garcia