To: Pandacell

Subject: Problems with my smartphone.

Dear Pandacell staff:

I am writting about my device, I asked you for repairing screen's phone. The screen already doesn't broke but now it doesn't work it turns black sometimes without touching it. It wasn't  the case, and another problems come up in the main boton on the side of the smartphone, I have to push hard it to turn on the device. I hope you could solve these issues until this week and without extra cost because I must go to Quito for a bussines job and I need it.

I look forward to hearing from you soon.

Regards

Juan Sebastián Salamea