To: company@phonesmart.com

Subject: Problems with my order (P34563-A)

Dear Sir/ Jake

I am writing to complain about my problems with repair mi cellphone

(P34563-A).

I sent a white C13 smartphone on May  20, and their phone is in for repair. I waited for one week, but nothing arrived, so I contacted your customer service team. I was told that it was on its way. However, the phone was only delivered yesterday-two weeks after sending it. Apart from the late delivery, there is one other problem with the phone. First, send their phone in for repair, but it comes back with another issue or isn’t fixed at all. Because of these problems, due to these issues, I would like to return the phone and would like it to be fixed properly.

I look forward to hearing from you soon.

Regards,

Jhenifer Yaguarshungo